Mr. Shane O'Sullivan:

At some point we have to recognise that the bank has a very significant NPL ratio that it is attempting to address for the good of the bank and ultimately the State, which is a large shareholder. The alternative is that from a customer point of view, the circumstances are unchanged and the terms and conditions, the regulatory environment and the legal system does not change. Reducing our NPL ratio strengthens the bank's position, which is good for the State and the taxpayer, and the scenario for customers is unchanged.