Mattie McGrath (Tipperary, Independent) | Oireachtas source

I appreciate that. I ask Mr. O'Keeffe to shake hands with the couple, greet them and arrange to engage with them because they have been dangled on a string. The situation is not all their fault because the bank has also made errors. I call for sensitivity and engagement. Every time a meeting has taken place they have met someone different, which is hurtful. These people live in their homes, they are trying to keep their businesses afloat, trying to raise their children and grandchildren and look forward to retirement, in many cases, and need to be dealt with respectfully. Describing Ireland as having a noisy environment is another issue. The people to which I have referred need to be engaged with in a meaningful way and that is all I ask the bank to do. I thank the Chairman for the invitation as I am not a member of this committee.