Alan Kelly (Tipperary, Labour) | Oireachtas source

One of the recommendations is that the Department should review its governance approach to planning and managing complex ICT development projects to ensure the system developed is fit for purpose and will achieve value for money. What lessons have been learned? In large-scale IT projects - I have been involved in a number, including the bringing in of the Leap card which was an IT project - there is always an iterative learning process and a process of continuous review. It is part of management practice. Did that take place?