Mr. Ray Coyne:

I touched on this earlier. I mentioned the timed bus lanes. Dublin Bus's view is that the hours of bus lanes need to be extended. We are engaging with the NTA now on introducing some 24-hour services in 2018. This will require bus lane priority because not everyone is out of the city by 7 o'clock, Monday to Friday. We need that extended. There has been huge investment in the city over the past 20 years in bus lanes and massive benefits. There will always be a pinch point somewhere, but we see continuous improvement. We have improved the services over the past 15 years, in particular with the roll-out of QBCs. Some 139 million customers benefited from the priority afforded this year and, as I mentioned earlier, there is customer satisfaction of 92% among those 139 million customers. As part of BusConnects there are next-generation bus corridors. This is what I was alluding to earlier when I referred to stop lines up to the traffic lights. QBCs are not a closed system. There will be significant increases in priority, and QBCs will come through over the next number of years, but what we need is consistency in being able to access the city and keep our journey times consistent. Deliveries, wherever and whenever they are made, need to be done where they do not impact the customer experience and the reliability of the bus service.