Oireachtas Joint and Select Committees

Tuesday, 6 February 2018

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Tracker Mortgages: KBC Bank

4:00 pm

Photo of Pearse DohertyPearse Doherty (Donegal, Sinn Fein) | Oireachtas source

The letter stated if the customer had any queries on this to contact the bank's dedicated team at a dedicated number between 9 a.m. and 5 p.m.

KBC has told this committee and the public that it will restore its customers by the end of February. However, it does not have the decency to tell its customers. There are no ifs or buts about it. That is completely and utterly wrong. We are trying to hold the banks accountable for Irish citizens. We are trying to force the banks to change their culture and give people back their money. As much as giving them back their money, the banks should also give them respect. It is nothing personal but it is Ms Deering's name on the letters.

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