Mr. Wim Verbraeken:

We appreciate that it has taken the bank longer than other lenders in the market to come to final determinations. For KBC Bank it was December 2017. We would not have given the commitment we have made publicly and also to each customer in restoring him or her to the correct rate and paying the redress and compensation due by the timelines indicated, if we did not believe we could deliver on it. We hope the timeline of June will compare favourably to the journey other lenders may have potentially travelled between the conclusion of the identification of customers as impacted and the making of final payments.