Imelda Munster (Louth, Sinn Fein) | Oireachtas source

Would Bus Éireann consider advertising an accessibility and information officer because it is for a very specific customer? I am sure that when a customer is left at the side of the road or has a valid complaint or query, he or she would appreciate having that number on hand and made available to him or her rather waiting until it goes into the whole mishmash of emails and contacts Bus Éireann has had before it is filtered out back to the officer? Would Mr. Hernan admit that there is huge room for improvement in Bus Éireann services for people with disabilities? It would be one way of being proactive for Bus Éireann to say a customer can contact its officer directly and of providing a better service. Would Bus Éireann consider doing that?