Mr. Ger Deering:

The awards of €250,000 I can direct in compensation and rectification were in the original legislation. The new Act increased the time limit from six years for long-term financial services products. We have been received a lot of inquiries and people who had existing complaints with us had their cases re-examined. When a complaint was received we told a customer we could look at one aspect but not that which covered more than six years. We have reviewed all of the live files we have to determine where the Act allows us to go back and bring in something which was not covered before.