Jack Chambers (Dublin West, Fianna Fail) | Oireachtas source

Previously, some of the issues drove the implicit expectation. The Policing Authority and Mr. O'Sullivan, in his own report, mentioned that there were levels of expectation that drove the inflation that we saw. How has the Garda addressed this, for example, with key performance indicators, KPIs, and data oversight? From speaking to many gardaí, I am aware they feel there is an obsession with data. It is not only a Garda issue. It is a bureaucratic and organisational problem throughout both the public service and the private sector where everything is about the percentage and relative changes. Perhaps there is a loss of focus on policing providing visibility and community oversight and that is the cultural change. How can one provide a cultural change in order that at a management level, it is not all data-obsessed KPIs that loses the focus around why people become gardaí and what the Garda does on a daily basis?