Mr. John Twomey:

I can say that there is work being done in getting people to speak up to bring these issues forward, there are processes in place to support these people and there are many other cases where people have come forward and the issues have been taken on board and addressed. From where I am sitting I am aware of the work that is being done from the human resources, training, cultural and ethical perspectives to provide the opportunities for people to speak up. I am aware of where this has worked. Where it has not worked, we will continue to work with people to ensure that it does work. I am aware of real cases where it has worked and where people are saying that it has changed. They say that there is a different culture, that the code of ethics is beginning to kick in and that our behaviours are being driven and guided by our values. We will continue to do that. Where there are individual cases of people who do not agree with this we are happy to work with them to provide that support in whatever way we need to.

All along we have said that this will take time. Are we going to change people's views overnight? No we are not. We must be realistic and honest about that. We are, however, certain about our commitment to doing it. We will continue to work with everyone we need to work with. We cannot get into individual cases but I know that people have expressed positive feedback about the change over time. There are agencies working with us to support us and to help us achieve that objective. That work will continue. It will take time but we are committed to continuing that work.