Ms Derville Rowland:

We are fully committed to using all the available powers to best effect we can and we will continue to do so. As we move through this process and come up against issues, we will look at them with our powers and seek to solve them. Requiring institutions to write to individuals makes sure they are on specific notice of their situation, and that is very important. The Deputy is referring to the big information asymmetry between individuals and lenders and the Central Bank. We are certainly going to look at doing the most we can to assist with this to the fullest extent possible. We have already met the Financial Services Ombudsman and opened a dialogue on exactly this, and we will look to be of maximum assistance.