Oireachtas Joint and Select Committees

Thursday, 19 October 2017

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Engagement with the Central Bank of Ireland

9:30 am

Photo of Michael McGrathMichael McGrath (Cork South Central, Fianna Fail) | Oireachtas source

On the question of the populations of customers whom the Central Bank believes are impacted but certain banks have so far said they are not impacted, Ms Rowland said the Central Bank can require the bank to write to those customers alerting them to the fact the bank has come to the conclusion they are not impacted and that they have the right to go to the ombudsman and court. Is the Central Bank able to convey to those people its view that they have been impacted? Those customers receive a letter from the bank stating it has looked at their cases and decided they are not impacted but that they can go to the ombudsman, and meanwhile the Central Bank believes the people have been impacted but it cannot tell them.

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