John McGuinness (Carlow-Kilkenny, Fianna Fail) | Oireachtas source

I am sorry for interrupting. Mr. Mallon knows this but he is talking back to me as if this was the first time he has heard it. He talks about being transparent and all the rest of it. I asked what Mr. Mallon will do to address the information deficit regarding the bank's front line and the help line. Second, I asked him about that particular case, of which there are many others - I have piles of correspondence here. What will he do to prioritise these families if they should come to him? Third, will the bank please answer the questions that are put in writing to it by representatives of clients who are suffering desperately as a result of the inaction of the bank to deal with their issues?