Oireachtas Joint and Select Committees

Wednesday, 4 October 2017

Joint Oireachtas Committee on Transport, Tourism and Sport

Ryanair Service Provision: Commissioner for Aviation Regulation and Irish Aviation Authority

1:30 pm

Mr. David Hodnett:

Ryanair is obliged to give passengers the information that they can use to make an informed decision. In certain circumstances, however, it may be that there are no alternative flights. When one decides to deal with it using a blanket approach, as Ryanair did, it is, as the Deputy stated, its obligation to make the information available to passengers. The approach the commission took was to meet the airline and get it to do that. As we discussed earlier, the alternative was to issue a direction to the same effect whereupon Ryanair would have a 14-day period within which to respond. As Ms Mannion outlined earlier, in that period the airline may simply have gone to ground because this would lead to a separate legal process.

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