Imelda Munster (Louth, Sinn Fein) | Oireachtas source

On that point, one of the major obstacles was the fact that Ryanair withheld all of the information in respect of alternative rerouting that was available for passengers and it did not do that for a full fortnight afterwards. Ryanair did that on Friday, 29 September, a full fortnight afterwards.

That was one of the major issues. Despite the office being in contact with it, it still took Ryanair a fortnight to come with that information on passengers' full rights, entitlements and options. That was the case.