Oireachtas Joint and Select Committees
Thursday, 28 September 2017
Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach
Banking Sector in Ireland (Resumed): Permanent TSB and KBC Bank
9:45 am
Mr. Ger Mitchell:
I can assure Deputy Sherlock that every single customer to ever have a tracker mortgage or the right to be offered a tracker mortgage with Permanent TSB, from our introduction of trackers on 1 January 2004 through to 31 December 2015, has had their mortgage assessed. That applies whether that mortgage is live today; whether it has been redeemed; whether it has been sold; or indeed whether it has been the subject of an inquiry by the Financial Services Ombudsman at some point. Customers who might have been detrimentally affected or potentially detrimentally affected by a failing on our behalf would have been identified during or after that assessment and all those customers have been or are in the process of being contacted.
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