Oireachtas Joint and Select Committees

Thursday, 13 April 2017

Public Accounts Committee

Caranua Financial Statements 2014 and 2015

9:00 am

Ms Mary Higgins:

That would not be the cost per session but the cost over a period of time which might be one year. Mr. Yeomans will have the exact figures. We are in a situation where we know that there are about 15,000 people who are eligible to apply to us. We even know their names and addresses, but we cannot use that information for any purpose other than verifying that they are eligible to apply to us. We cannot contact them directly or write to them. As we cannot make any contact with them, we are very dependent on trying to raise awareness. We are also conscious - this is the feedback we have received from survivors - that they want to see people. They do not want to deal with them on the telephone. Our outreach clinics and events are one way we do this. We organise the events and publicise them through survivor support groups and in other ways. Advisers are present and they can be in a private room and see people individually. It also gives survivors an opportunity to meet other members of staff and, on occasion, members of the board.

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