Catherine Connolly (Galway West, Independent) | Oireachtas source

I asked when the policy was changed because a substantial number of letters were sent to applicants to state their cases had been closed, or they were told on the telephone that they had one bite at the cherry, or words to that effect. I see a head nodding. I am going to come back to Ms Higgins about how many letters went sent. Mr. O'Callaghan is clearly telling me that no policy decision was made at board level. There was no decision to write-----