Ms Mary Higgins:

The people who came into the service in 2014 did not necessarily get dealt with from beginning to end in 2014 and so they move across the years and we have been carrying a backlog. These are activities that relate to services. Because people come into the service, it does not mean they have come in and gone, they come back. The Deputy is right. I completely understand what he is saying, namely, that if we had the staffing at the beginning, we would not have had the backlog, the quality of services would have been better and perhaps we would be winding down staffing at this stage. We are where we are and we need to realise the opportunity presented by the staff that we have to really make a difference to the lives of survivors.