Ms Mary Higgins:

Yes, but we have to see ourselves in the context of the overall range of services available for survivors. We are in place and time limited. There are public services available. There are possibly other services that could be made available to them also. Part of our role in dealing with individual survivors is ensuing they are getting what they should get. If somebody is looking for home improvements, for example, we will not just say, "Yes, there you are." We look at who else should be providing for them. We look at what the local authority or somebody else is doing also and will continue to do so.