Mr. Bernard Sheridan:

Professor Lane is correct. Pre-2006 tracker mortgages are clearly part of the examination. The three strands to the examination concern contracts, and that is from day one; transparency, which applies to what people were told at the beginning, during the process and now; and whether there were other influencing factors. All these elements will play a part in the assessment, but the Chairman's point concerns the manner in which the client has been treated, which to me-----