Mr. Ger Deering:

We can. There are two issues here. One is if the customer in that situation comes to us with a complaint, we can deal with it. We could make a finding that the contact was excessive. However, what actually governs the conduct is that there are the codes of conduct which contain limits as to how many calls can be made, the times at which a person can be contacted and how and where he or she can be contacted. That includes the number of times in a month that the customer can be contacted.