Gerry Horkan (Fianna Fail) | Oireachtas source

If we hear of situations where people are being hounded by banks with phone calls six or seven times a day or 30 or 40 times a week, as we do, can the bureau tell the banks to stop? Can it direct that they only make contact once a day or once a week and only by landline? I am not saying all institutions are doing it or that it is widespread, but the committee, in its discussions with chief executives, has heard of complaints being made to some of the institutions to the effect that people who are in financial difficulties are being absolutely hounded into a state of bad mental health and, potentially, worse. Can the bureau direct the financial institutions to stop?