Séamus Healy (Tipperary, Workers and Unemployed Action Group) | Oireachtas source

I understand that. The question I asked was why Irish Water does not make available local offices or local officials where water users can contact Irish Water when these issues arise. The call centre is not fit for purpose in my view, and that is the view of many people I speak to and many constituents who have come to me. There is, in my view, little or no engagement with water users by Irish Water, and that is the question. I accept that there are burst pipes. We all know that. In the past, local authorities would have radio advertisements, they would drop leaflets and they would engage with people.