Marie Louise O'Donnell (Independent) | Oireachtas source

Ms Mangan is correct in that regard. People who were supposedly literate and able got caught by the banks because they did not ask the right questions and thus were not given the correct information, or else the information was set out on page 103 of an agreement in tiny writing. They did not know their loans and mortgages were going to end up in a different country. Precision of communication, whether orally or in writing, is important because otherwise one ends with nothing to back up a decision. The decision might have been based on inaccurate or unclear information, with aspects that could have gone in every direction. This is important across all kinds of politics and life generally. I wish Ms Mangan luck in her job. I think she will be great.