Ms Ita Mangan:

I would like MABS to develop its skills in the manner in which it is now beginning to develop them to help people in the round not just with their mortgages but with all their other indebtedness in order that the organisation is in a position to provide the full range of services enabling people to avoid getting into the circumstances in which they have got themselves.

That needs to be co-ordinated with the information services so that people have sufficient information to make the right decisions to deal with their indebtedness. Co-ordination is required across all of the services provided by the Citizens Information Board. I have always been passionate about making accurate information available to people. I think I have driven people crazy over the years by insisting on everything being completely accurate. I will follow that through because people make bad decisions in the absence of accurate information. Our number one priority should be to provide accurate information to everybody.