Mr. David Duffy:

I shall answer the first group of questions and Mr. O'Connor can respond to the second group.

On the cost issue, it is a material amount of all of our operating cost, risk cost, etc. It has reduced by €350 million in the past three years. We benchmark it regularly against our competitors. By any benchmark, one can see an improving trend. Banks are moving, ever more aggressively, to reduce their costs in a continuum. We will still continue to focus on ours and expect to be able to make further improvements. That will continue. My colleague shall comment on arrears.