Ms Helen Lowry:

Absolutely. We are working with people who are more on the margins of the labour market. If one is non-EU migrant one requires permission to live and work in the country. We have found a third party recruitment problem over the years, particularly for people who are in harder to reach sectors and jobs. People are working where generally they are not members of the trade union movement because they are in less regulated sectors. It is not all of them, but many of the people we are working with are more vulnerable to non-compliant employers, unscrupulous employers and bad recruitment practices, whether that is a third party, a company or individuals. That has probably been part of the migration journey since the beginning of time. One thinks of Irish labourers going abroad and their first couple of weeks' salary being given to the person who got them the job on the site. There is a little of that as well.

In terms of bad practice and, perhaps, people going somewhere to get legal advice and paying for it, or poor representation in that area, we have reported and do report people, particularly if they are a registered firm or registered practitioners of the law. There are places where one can make those complaints and have people blacklisted.