Mr. Maurice Crowley:

I will answer the first part of the question. I must be honest and state I am not that familiar with the Provident case. However, on listening to the Deputy, I would draw a clear distinction between what Provident and its employees appear to have been doing and what the loan servicers about whom we are talking do. These are highly professional firms, which are mostly foreign, such as Capita, Pepper, Certus, etc. but they are focused on servicing the loan. They are not lending money. These firms are not lending money to borrowers. They are taking existing portfolios of loans and are servicing and administering them on behalf of existing regulated entities, as the Deputy described earlier, or in terms of the new purchasers. Consequently, we would draw a clear distinction between them in circumstances in which these firms have the policies and procedures in place to make sure the consumer protection code, the code of conduct on mortgage arrears, and all the other codes are dealt with.