Mr. Cornelius O'Donohue:

That was what was said in the programme. We are examining the case. On the day, there was a record of the operator raising an issue about the equipment. Unfortunately, that was not passed on to the validation process or to GoSafe management. They missed it. Part of our quality assurance is that operators are encouraged at all times to raise issues on a no-blame basis. I went around the country speaking to operators when they took up employment because many of them were new to the courts process. One point I made to them was that they were to immediately put their hands up if they had not set up equipment properly. This was on a no-blame basis which I told the company so as to ensure it would not take action against them. I had every confidence that would happen.

As a result of that sort of input, the particular operator on the programme had been spoken to by another inspector. While I was not at that session, the operator got the same message. When he realised that a court case coming up was related to a session he had already raised with management, he went back to highlight it. That quality assurance worked. GoSafe management immediately brought it to my attention and we took action at the time. It was certainly not buried by anybody. It was accepted by GoSafe management that it was not acted upon correctly when it was identified on day one. Once it was raised again, the management did not drop the ball the second time.