Oireachtas Joint and Select Committees

Wednesday, 9 April 2014

Joint Oireachtas Committee on Finance, Public Expenditure and Reform

Mortgage Arrears Resolution Process: (Resumed) Permanent TSB and AIB

10:50 am

Mr. Shane O'Sullivan:

I am not familiar with the specific case. I can check it out when I get back to the office. There was a technical glitch at some stage last year which interfered with some recordings. We advised the Central Bank of that and worked with our colleagues in our IT department to rectify it successfully. As to the number of calls impacted, I cannot say without looking into it later.

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