Oireachtas Joint and Select Committees

Tuesday, 8 April 2014

Joint Oireachtas Committee on Finance, Public Expenditure and Reform

Mortgage Arrears Resolution Process: (Resumed) Ulster Bank

4:00 pm

Mr. Jim Brown:

May I add to that? The key is that Ulster Bank is taking legal action where people are not engaging with us. That is why the percentage is so high. The other key point to note is that the number of customers who were 90 days or more in arrears was actually 2,500 higher a year ago. That number has come down.

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