Seán Crowe (Dublin South West, Sinn Fein) | Oireachtas source

One difficulty that used to arise involved people going to the local Garda station but the garda not recognising them. Is that it still a problem? There is a view that the garda will only know the person if he is a criminal. That is the answer most people give. Is that a difficulty? How can we address that?

There is an issue with photographs on passports. We have heard about people changing their hair. One reason for rejection which arose regularly was that a person's face was too near the lens. I have had cases in which the photographs were rejected. However, gardaí were passing them. I wonder about the training.

My last question is about forms. A person working in England lost her passport and sent the new application form home. The father went to the office but the form could not be processed because it was the wrong one. Is there any way of sorting that out? The difficulty was the girl in question could not come home to put the application through in Dublin because she did not have identification.