Commissioner Carmel Foley:

We would like to acknowledge that there has been improvement in some cases in the timeliness of response by the Garda Síochána to our requests. Routine requests are now channelled through an office set up specifically to deal with GSOC correspondence. More sensitive matters are dealt with in a separate manner. In relation to many of the more minor complaints, and in accordance with the Act, we request the Garda Síochána to investigate.