Ms Sinéad McSweeney:

Our approach is to educate people and advise users as to what is and is not acceptable on the platform. Our approach is also to highlight to users the impact of behaviour along the lines described and the real effect it can have on other individuals. It is a question of trying to prevent offensive behaviour and harassment. Where abusive behaviour violates our rules, there are consequences for users within the platform.

On Deputy Dooley's comments, I agree that bullying is as old as the world itself. What is being described is a form of bullying. In that regard, we actually take a more holistic approach to it. One will have seen articles on empathy, avoiding conflict and understanding the consequences of one's behaviour online. On the possibility of getting through to people regarding the consequences of and impact of the material they post, we work with other organisations. We participate in events such as Safer Internet Day to raise awareness of these kinds of issues and address bullying in an holistic fashion rather than focusing specifically on one platform.

With regard to capturing data, we do not require people to provide their real names at any stage of the process. We do not have a lot of information about people; it is a very public platform. Pretty much all the information we have is available. We deal with and address law enforcement requests as they arise.