Bernard Durkan (Kildare North, Fine Gael)
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822. To ask the Tánaiste and Minister for Justice and Equality when a person (details supplied) will receive their naturalisation certificate following their citizenship ceremony that took place on 19 December 2023; and if she will make a statement on the matter. [13732/24]

Helen McEntee (Meath East, Fine Gael)
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The Citizenship Division of my Department have advised a Certificate of Naturalisation issued to the person referred to by the Deputy on 26 February 2024. However, it was returned on 19 March 2024 with the reason given as "not called for".

The person referred to by the Deputy can contact the Citizenship Division regarding this matter directly at citizenshipinfo@justice.ie

I recognise that the delay in receiving a Naturalisation Certificate is frustrating for people and my Department is examining on how to speed up the delivery of Certificates for future Ceremonies to be held this year.

In a little over two years the Citizenship Division of my Department has gone from processing around 12,000 applications a year to processing over 20,000 applications. This 66% increase in processing has been achieved through digitising and streamlining processes.

Finally, I can advise the Deputy that the Citizenship Division of my Department will continue to communicate regularly with all applicants to keep them informed on updates on processing times and arrangements.

Queries in relation to the status of individual immigration cases may be made directly to my Department by e-mail using the Oireachtas Mail facility at: IMoireachtasmail@justice.ie, which has been specifically established for this purpose. This service enables up to date information on such cases to be obtained without the need to seek information by way of the Parliamentary Question process. The Deputy may consider using the e-mail service except in the cases where the response is, in the Deputy's view, inadequate or too long awaited.