Ossian Smyth (Dún Laoghaire, Green Party)
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The Deputy might wish to note that the Department of Social Protection has a Telephone Support Allowance currently in place which provides a weekly payment for people who live alone and are already in receipt of certain other social welfare payments. That allowance assists with the cost of communications and home security solutions. More details are available from that Department, including how to apply, how to qualify, and relevant rates, etc.

Separately, under the regulatory framework for electronic communications, there is provision under the European Union (Electronic Communications Code) Regulations 2022, SI 444 of 2022 to consider whether measures are required to ensure consumers with low income or special social needs can access services at an affordable price. In considering this, engagement with stakeholders, including both the regulator and the Minister for Social Protection is required. Ireland, unlike the UK, is subject to the European regulatory framework for electronic communications.

Finally, ComReg has information on its website where consumers can compare communication services - upfront and total costs, including handset prices for mobile phone, broadband and TV price plans. This information can be found at www.comreg.ie/compare/#/services.