Written answers
Wednesday, 17 January 2024
Department of Transport, Tourism and Sport
Driver Licences
Cormac Devlin (Dún Laoghaire, Fianna Fail)
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175. To ask the Minister for Transport, Tourism and Sport if the NDLS will contact a person (details supplied) to resolve outstanding issues; and if he will make a statement on the matter. [56380/23]
Jack Chambers (Dublin West, Fianna Fail)
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The National Driver Licence Service (NDLS) is provided by the Road Safety Authority (RSA). The NDLS can be contacted at 0818 700 800. Alternatively, the RSA can be contacted at 096 25000 or by email at licencequeries@rsa.ie.
If a person has outstanding issues, they will need to contact the NDLS directly, particularly when dealing with personal data.
If they are not satisfied with the service, they may make a complaint to the RSA by email through the RSA website here: www.rsa.ie/help-support/online-support-centre . In the section “Do you have a different query”, select “contact us” as the category, “make a complaint” as the topic, and “I wish to make a complaint” as the subtopic.
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