Written answers
Wednesday, 17 January 2024
Department of Employment Affairs and Social Protection
Social Welfare Payments
Ivana Bacik (Dublin Bay South, Labour)
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880. To ask the Minister for Employment Affairs and Social Protection the target times that apply to the processing of jobseeker payments; and if she will report on the achievement of these targets in each month of 2023. [56728/23]
Heather Humphreys (Cavan-Monaghan, Fine Gael)
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The current target processing time for Jobseeker's Allowance is 90% of claims in 6 weeks, for Jobseeker's Benefit, the target processing time is and 90% of claims in 3 weeks.
These targets were achieved in both schemes in each month in 2023, with the exception of August 2023, where Jobseeker's Benefit where the processing time was recorded at 85% in 3 weeks.
The processing times for Jobseeker's Allowance and Jobseeker's Benefit for each month in 2023 are shown in Table 1 below.
Table 1: Processing times for Jobseekers Allowance and Jobseeker's Benefit, by month
| Scheme | Jobseekers Allowance | Jobseekers Benefit |
|---|---|---|
| Jan-23 | 96% | 96% |
| Feb-23 | 96% | 96% |
| Mar-23 | 96% | 96% |
| Apr-23 | 96% | 96% |
| May-23 | 96% | 95% |
| Jun-23 | 97% | 96% |
| Jul-23 | 96% | 94% |
| Aug-23 | 96% | 85% |
| Sep-23 | 96% | 91% |
| Oct-23 | 96% | 95% |
| Nov-23 | 96% | 94% |
| Dec-23 | 97% | 94% |
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