Written answers
Tuesday, 21 November 2023
Department of Employment Affairs and Social Protection
Citizens Information Services
Dessie Ellis (Dublin North West, Sinn Fein)
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341. To ask the Minister for Employment Affairs and Social Protection the number of Citizen’s Advice centres in Dublin; the numbers employed in each centre and the grade of each employee; and if she will make a statement on the matter. [50966/23]
Heather Humphreys (Cavan-Monaghan, Fine Gael)
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The Citizens Information Board (CIB) is the statutory body under the aegis of my Department that funds and supports eight regional Citizens Information Service (CIS) companies, which in turn operate the national network of Citizens Information Centres.
Each CIS company is a separate company in its own right, governed by a voluntary Board of Directors.
Decisions regarding the delivery of services and the recruitment and placement of staff are entirely a matter for these Boards and are based on regional needs. Two companies have responsibility for the provision of CIS services in Dublin - North Dublin CIS and Dublin South CIS.
CIB has informed me that there are currently 10 Citizens Information Centres in North Dublin CIS and 9 Citizens Information Centres in Dublin South CIS.
As employees of companies limited by guarantee, CIS staff are not public servants and are therefore not subject to civil service grades, with grades internal to CIS. The breakdown of staff by CIS grade in each Citizens Information Centre in North Dublin CIS and Dublin South CIS is detailed in the tables below.
North Dublin CIS
Centre | Development Manager | Senior Information Officer | Information Officer | Advocacy Support Worker | Admin | Total Employed |
|---|---|---|---|---|---|---|
| Balbriggan* | 0 | 0 | 1.5 | 1 | 0 | 2.5 |
| Ballymun** | ||||||
| Blanchardstown | 0.5 | 0 | 3 | 0 | 0.57 | 4.07 |
| Cabra*** | ||||||
| Dublin City Centre | 1 | 1 | 5 | 0 | 0.5 | 7.5 |
| Green Street (MACRO) | 0.5 | 0 | 2.07 | 0 | 0 | 2.57 |
| Finglas | 1 | 0 | 4 | 0 | 0.5 | 5.5 |
| Malahide | 0 | 0 | 1 | 0 | 0 | 1 |
| Northside Coolock | 1 | 0 | 3.5 | 0 | 0 | 4.5 |
| Swords | 1 | 0 | 1.5 | 0 | 0 | 2.5 |
*North Dublin Citizens Information Service has 1 Regional Manager and 1 Regional Administrator based in Balbriggan
** Ballymun CIC, the service is provided by Information Officers from Finglas CIC
*** Cabra CIC, the service is provided by Information Officers from Finglas CIC
Dublin South CIS
Centre | Development Manager | Senior Information Officer | Information Officer | Advocacy Support Worker | Admin | Total Employed |
|---|---|---|---|---|---|---|
| Ballyfermot | 0 | 0 | 2 | 0 | 0 | 2 |
| Carmelite* | ||||||
| Clondalkin | 1 | 1 | 2 | 0 | 0.5 | 4.5 |
| Dublin 12 and 6W | 0 | 0 | 2 | 0 | 0 | 2 |
| Dun Laoghaire | 1 | 0 | 2.5 | 0 | 0.5 | 4 |
| Dundrum | 0 | 0 | 2 | 0 | 0 | 2 |
| Liberties | 1 | 1 | 4 | 0 | 0.5 | 6.5 |
| Lucan | 0 | 0 | 1 | 0 | 0 | 1 |
| Tallaght** | 1 | 1 | 3.4 | 1 | 1.2 | 7.6 |
* Carmelite CIC, the service is provided by Information Officers from Liberties CIC
**Dublin South Citizens Information Service has 1 Regional Manager and 1 Regional Administrator based in Tallaght.
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