Michael McGrath (Cork South Central, Fianna Fail)
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I am informed that payroll for Revenue staff is managed by the National Shared Services Office (NSSO). Regarding the pay arrears due to a Revenue staff member under the Building Momentum Agreement, the NSSO has informed Revenue that it faced a number of significant challenges in delivering these increases in a short time frame. In response to this challenge, the NSSO created a dedicated project team, incorporating experts from both its HR and payroll areas. The NSSO has now completed over 99% of the February and October pay increases and is working hard to deliver the remaining arrears as quickly as possible. These remaining cases are complex and require extensive manual investigation, however, significant progress has been made to date and the NSSO has commenced processing arrears for these staff members, the first of which were made on pay day 22 June 2023. The NSSO is continuing to work through the outstanding cases and endeavour to process payment for those staff members in the coming months.