John Lahart (Dublin South West, Fianna Fail)
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501. To ask the Minister for Employment Affairs and Social Protection the proportion of her Department's IT data that is stored in the cloud; the proportion of the data held by all agencies and subsidiaries of her Department in the cloud; if this represents an improvement; if so, the development that has been made towards cloud storage since 2019 to date; and if she will make a statement on the matter. [51204/22]

Heather Humphreys (Cavan-Monaghan, Fine Gael)
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My Department first adopted Cloud and associated technologies in 2015 and has successfully utilised Cloud to improve our services to customers. Services deployed on Cloud include the MyGovId identity service, JobsIreland, and the Department’s MyWelfare and WelfarePartners digital services.

Department data underpinning digital services is stored electronically on our internal ICT (Information and Communications Technologies) systems located in highly secure ISO 27001 certified data centres owned and operated by the Department. Necessary data to allow the online digital services to function is hosted in the Cloud, as set out in the Department’s privacy statement.

The data supporting the Citizen Information Board’s informational services is fully stored in the cloud.  Other agencies under the Department's aegis do not store data in the Cloud.

Use of Cloud has allowed the Department to take advantage of the security, flexibility and scalability that Cloud technology offers. My Department’s information technology systems are continuously improving to meet business demands. As part of this on-going improvement process, the Department’s Information Systems Division continues to monitor and explore new Cloud technologies and services.

I am satisfied that the use of Cloud will continue to play an important role in delivering services to customers.