Tuesday, 10 May 2022
Department of Justice and Equality
632. To ask the Tánaiste and Minister for Justice and Equality if an additional extension of time beyond 31 May 2022 will be allotted to holders of expired immigration permits; and if she will make a statement on the matter. [22992/22]
652. To ask the Tánaiste and Minister for Justice and Equality if an additional extension for expired immigration permits will be allowed ahead of the 31 May 2022 deadline given the current backlog and long processing time. [23248/22]
I propose to take Questions Nos. 632 and 652 together.
Since the onset of the pandemic, immigration permissions have been extended nine times, which means that people who held a valid permission to be in the State in March 2020 are legally permitted to remain until 31 May 2022. At this time, I have no plans to issue an extension beyond 31 May 2022.
Dublin based customers who are seeking to renew their permission can continue to do so online at: inisonline.jahs.ie/user/login. Since its introduction in July 2020, the online renewal process has completed approximately 125,000 applications.
As part of my Department’s ongoing work to meet the current unprecedented demand for first-time registration appointments, on 10 January 2022, a Freephone service (1800 741 741) was introduced for customers.
The current operating hours are 9am to 5pm Monday to Friday and all appointments for Dublin based customers to register their immigration permission for the first time are now issued through this service. Operators offer one appointment per call, unless it is for an identifiable family group. To date, the service has provided 17,405 appointments, with a further 10,459 appointments booked to early July 2022.
My Department's Registration Office customer service team is also available to support customers who may have language difficulties or who may need assistance with translation. A number of multi-lingual videos describing the registration process and what to expect are available on my Department's website www.irishimmigration.ie.
My Department's Registration Office in Burgh Quay is responsible for registering immigration permissions for customers residing in the Dublin area only. First time registrations and renewals for customers outside of the Dublin area are processed by the Garda National Immigration Bureau (GNIB) through the Garda Station network. The allocation of appointments with GNIB is a matter for An Garda Síochána.