Shane Ross (Dublin Rathdown, Independent)
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The Commission for Aviation Regulation, which is an independent statutory body under my remit, has responsibility for enforcing airline refund obligations in Ireland, and I understand that the Commission recently wrote to all airlines operating routes that service Ireland reminding them of their legal obligations to provide refunds for cancelled bookings. 

I am also aware that there are significant delays in making refunds, and while I can appreciate that there are genuine administrative challenges dealing with the unprecedented level of cancellations, the legal obligation at EU level to provide a refund is clear and unchanged.  Anyone having difficulties securing a refund should contact the Commission.  Further detailed advice is available on its dedicated passenger rights website www.flightrights.ie.