Written answers
Tuesday, 4 April 2017
Department of Social Protection
Departmental Information
Colm Brophy (Dublin South West, Fine Gael)
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361. To ask the Minister for Social Protection the number of requests his Department received for material to be made available in Braille format in each of the years 2014 to 2016; the number of these requests which were accommodated by his Department; and the cost implication and the person or body which provided the translation service. [16385/17]
Leo Varadkar (Dublin West, Fine Gael)
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My Department’s Customer Charter and Action Plan 2016-2018, published on www.welfare.ie, sets out its commitments to providing a professional, efficient and courteous service to all its customers. Specific commitments are included in relation to the provision of interpretive and translation services and the provision of information in alternative formats such as Braille or Audio. The details requested are set out in the following table.
| Number of requests received for material in Braille | Number of requests accommodated | Total Cost incurred | Person/body that provided the Braille service | |
|---|---|---|---|---|
| 2016 | 2 | 2 | € 46.05 | National Council for the Blind Ireland |
| 2015 | 3 | 3 | € 690.50 | National Council for the Blind Ireland |
| 2014 | 1 | 1 | € 28.00 | The Braille Unit, Arbour Hill Prison |
I hope this clarifies the matter for the Deputy.
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