Written answers
Wednesday, 16 November 2011
Department of Social Protection
Social Welfare Offices
9:00 pm
Alan Farrell (Dublin North, Fine Gael)
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Question 162: To ask the Minister for Social Protection the times in which all social welfare service offices throughout the country are manned in tabular form; when they are available to speak with the public in tabular form; and if she will make a statement on the matter. [35018/11]
Alan Farrell (Dublin North, Fine Gael)
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Question 163: To ask the Minister for Social Protection the opening hours of all social welfare service offices throughout the country; and if she will make a statement on the matter. [35019/11]
Joan Burton (Dublin West, Labour)
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I propose to take Questions Nos. 162 and 163 together.
The Department operates a network of local and branch offices throughout the country. Each of these offices is manned during normal working hours and is open to the public from Monday to Friday each week during the hours indicated in the attached table. Each office has dedicated officers who are available to explain supports and services and provide other information to customers on their entitlements. These locally based services are supported by a central information unit which operates a LoCall information line (1890 662244) which customers may call for general information and guidance on departmental services.
| Office | Opening Hours | Exception(s) | |
| Ardee (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Achill | 9.15 - 12.00 | 14.00 - 16.00 | Thur 10.30 - 12.00 14.00 - 16.00 |
| Apollo House | 9.30 - 16.00 | Thur 10.30 - 16.00 | |
| Arklow | 9.15 - 12.00 | 14.00 - 16.00 | Fri 9.15 - 12.00 14.00 - 15.00 |
| Athlone | 9.30 - 16.00 | ||
| Athy (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Balbriggan | 9.30 - 16.00 | Thur 10.30 - 16.00 | |
| Ballina | 9.30 - 16.00 | Thur 10.30 - 16.00 | |
| Ballinasloe (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Ballinrobe (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Ballybofey (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Ballyconnell (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Ballyfermot | 9.30 - 16.00 | Fri 10.30 - 16.00 | |
| Ballymun | 9.30 - 16.00 | Thur 10.30 - 16.00 | |
| Ballyshannon (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Baltinglass (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Bandon (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Bantry | 9.30 - 12.00 | 14.00 - 16.00 | |
| Bantry (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Belmullet | 9.30 - 16.00 | Thur 10.30 - 16.00 | |
| Birr (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Bishop Square | 9.30 - 16.00 | Thur 10.30 - 16.00 | |
| Blanchardstown | 9.30 - 16.00 | Thur 9.30 - 15.00 | |
| Boyle (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Bray | 9.30 - 16.00 | Thur 9.30 - 15.00 | |
| Buncrana | 9.15 - 16.00 | Mon 9.15 - 15.00 | |
| Cahir (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Cahirciveen | 9.30 - 12.00 | 14.00 - 16.00 | |
| Carlow | 9.30 - 16.00 | Thur 9.30 - 15.00 | |
| Carrickmacross (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Carrick-on-Shannon | 9.30 - 16.00 | Thur 9.30 - 15.00 | |
| Carrick-on-Suir (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Carrigaline | 9.30 - 12.00 | 14.00 - 16.00 | |
| Cashel (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Castlebar | 9.15 - 12.00 | 14.00 - 16.00 | Fri 10.30 - 12.00 14.00 - 16.00 |
| Castleblaney (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Castlepollard (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Castlerea (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Cavan | 9.30 - 16.00 | Fri 9.30 - 15.00 | |
| Claremorris (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Clifden | 9.15 - 12.00 | 14.00 - 16.00 | Thur 10.30 - 12.00 14.00 - 16.00 |
| Clonakilty (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Clondalkin | 9.30 - 16.00 | Fri 9.30 - 15.00 | |
| Clones (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Clonmel | 9.30 - 16.00 | Wed 9.30 - 15.00 | |
| Cobh | 9.15 - 12.00 | 14.00 - 16.00 | |
| Coolock | 9.30 - 16.00 | Thur 9.30 - 15.00 | |
| Cork | 9.30 - 16.00 | Thur 10.30 - 16.00 | |
| Dingle (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Donegal Town (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Drogheda | 9.30 - 16.00 | ||
| Dun Laoghaire | 9.30 - 16.00 | Thur 10.30 - 16.00 | |
| Dundalk | 9.30 - 16.00 | ||
| Dunfanaghy | 9.15 - 12.00 | 14.00 - 16.00 | |
| Dungarvan (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Dungloe | 9.30 - 16.00 | ||
| Edenderry (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Ennis | 9.30 - 16.00 | Thur 9.30 - 15.00 | |
| Enniscorthy (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Ennistymon (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Fermoy (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Finglas | 9.30 - 16.00 | Thur 10.30 - 16.00 | |
| Galway | 9.30 - 16.00 | Thur 10.30 - 16.00 | |
| Gorey (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Gort (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Kells (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Kenmare | 9.30 - 12.00 | Tues 9.30 - 16.00 | |
| Kilbarrack | 9.30 - 16.00 | Fri 10.30 - 16.00 | |
| Kilkenny | 9.30 - 16.00 | Thur 9.30 - 15.00 | |
| Killarney | 9.30 - 13.00 | 14.00 - 16.00 | Thur 10.00 - 13.00 14.00 - 16.00 |
| Killorglin (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Killybegs (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Kilmallock (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Kilrush (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| King's Inn Street | 9.30 - 16.00 | Thur 10.30 - 16.00 | |
| Kinsale (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Letterkenny | 9.30 - 16.00 | ||
| Limerick | 9.30 - 16.00 | ||
| Listowel | 9.30 - 16.00 | Thur 10.30 - 16.00 | |
| Longford | 9.30 - 16.00 | ||
| Loughrea | 9.30 - 12.00 | 14.00 - 16.00 | Thur 10.30 - 16.00 |
| Macroom (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Mallow (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Manorhamilton | 9.15 - 12.00 | 14.00 - 16.00 | |
| Maynooth (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Midleton (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Monaghan (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Muine Bheag (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Mullingar | 9.30 - 16.00 | ||
| Navan | 9.30 - 16.00 | Thur 10.30 - 16.00 | |
| Navan Road | 9.30 - 16.00 | Thur 10.30 - 16.00 | |
| Nenagh (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| New Ross (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Newbridge | 9.30 - 16.00 | Fri 9.30 - 15.00 | |
| Newcastlewest | 9.30 - 16.00 | ||
| Newmarket (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Nutgrove | 9.30 - 16.00 | Thur 10.30 - 16.00 | |
| Portarlington (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Portlaoise (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Rathdowney (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Roscommon (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Roscrea (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Skibbereen (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Sligo | 9.30 - 16.00 | ||
| Swinford (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Swords | 9.30 - 16.00 | Thur 10.30 - 16.00 | |
| Tallaght | 9.30 - 16.00 | Fri 10.30 - 16.00 | |
| Thomas Street | 9.30 - 16.00 | Fri 10.30 - 16.00 | |
| Thomastown (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Thurles | 9.30 - 16.00 | Thur 9.30 - 15.00 | |
| Tipperary (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Tralee | 9.30 - 16.00 | ||
| Trim (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Tuam (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Tubbercurry (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Tulla (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Tullamore | 9.30 - 16.00 | Fri 10.30 - 16.00 | |
| Tullow (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Waterford | 9.30 - 16.00 | ||
| Westport | 9.15 - 12.00 | 14.00 - 16.00 | Thur 10.30 - 12.00 14.00 - 16.00 |
| Wexford | 9.30 - 16.00 | Fri 9.30 - 15.00 | |
| Wicklow (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 | |
| Youghal (Branch Office) | 9.30 - 12.00 | 14.00 - 16.00 |
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