Pat Carey (Dublin North West, Fianna Fail)
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In line with its Customer Charter, arrangements are in place across my Department to ensure that all correspondence received from its clients and customers are responded to in a timely and efficient manner. This includes representations made by Members of the Oireachtas on behalf of members of the public, which are generally administered and managed by the Private Ministerial Offices in my Department. If there are any particular cases which the Deputy would wish to bring to my attention, I will, of course, be happy to investigate such cases and respond to him.