Fiona O'Loughlin (Fianna Fail) | Oireachtas source

I thank the Minister of State for his response. I accept that it is complex to integrate new stations, configure ticketing systems and make necessary software changes. Obviously, there are different fares because people use annual, weekly or monthly tickets or just pay for single journeys. The FOI requests I mentioned showed that the revisions made in the NTA requirements mid-project, such as the Leap product integration, added more complexity and meant that plans had to be revised in turn.

Quite simply, the NTA has not handled this matter well. Our Oireachtas liaison, Richard Kelly, is an exceptional person. I appreciate all his help, support and engagement on it. Generally speaking, however, the NTA has failed to implement Government policy. People will be left for six months without the reduced fares. That is simply not good enough. That needs to be addressed. What is going to be done in the interim to make sure that commuters will not be out of pocket because of the NTA's failure to deliver?