Alice-Mary Higgins (Independent) | Oireachtas source

No. I have the amendments. I had my speaking notes in relation to this issue but I do not need them. It is fine.

Effectively, where persons are making a complaint, there are three forms of intermediary service. The pure conduit, I think, is one of them. There is a number of different ones. A situation which has arisen may require a complaint against both the conduit and another form of platform so that there are multiple intermediary service providers involved in the complaint. What I wanted to ensure is that we did not, especially with the issue we said of fees, etc., create a situation whereby a person is given this kind of elaborate runaround where he or she is making a complaint and then told it is not that intermediate service provider but the other intermediate service provider he or she should make it against and that he or she ends up having to make a succession of complaints rather than, if there is an instance or a situation which he or she wants to have addressed, that he or she can make a complaint that covers more than one intermediary service provider.

It is a technical amendment. Perhaps there is scope in the language in the Bill for that to happen anyway. As I was reading it, however, it seemed to be very much around the singular and there was a danger that we end up with two or three parallel, or worse sequential, complaints taking place.