Robert Troy (Longford-Westmeath, Fianna Fail) | Oireachtas source

I know from my dealings with my local Intreo offices and community welfare officers that they do invaluable work. With face-to-face interaction, they are often there to reassure people when they are in a state of despair and in need. It is important that the service is maintained.

It is also fair to recognise that more and more people are moving away towards interacting with State services online. That is just a matter of fact. For those who are unable to interact online, it is important that they should be able to access the services when they need them, a point which the Senator has made very forcefully. I will, as the Senator requested, raise with the Minister, Deputy Humphreys, and the Minister of State, Deputy O’Donovan, the points she has raised.